Published: 27 Mar 2023
CURRENT
One Municipality-One Contact number
As from Monday 27 March 2023, the contact number 0800 20 50 50 and other Call Centre numbers have been merged. Customer's can now use the Toll Free number 0800 20 50 50 to get access to Municipal related Services and Queries.
The following options are available when dialing 0800 20 50 50:
For Municipal Account Queries
press 1 (08:00- 16:30)
For Water, Sanitation and
other service delivery matters press 2 (24/7)
For Electricity queries press 3 (08:00-22:00)
To Report Vandalism press 4 (24/7)
For information on other
departments, such as Health, Traffic, Libraries, Infrastructure & Engineering etc press 5
Published: 09 May 2023,
Resolved: 09 May 2023 RESOLVED
This is a test: Please ignore
Please be aware that there is a Cholera outbreak in Port Elizabeth!
Contact your nearest Health Care Facility
Symptoms include:
Published: 25 Apr 2023,
Resolved: 08 May 2023 RESOLVED
PLANNED ELECTRICITY SHUTDOWNS
Shutdown 1
What: Malabar substation
Reason: Connect an additional two 11kV feeder panels to the substation main MV
boards
When: Wednesday, 3 May 2023
Time: 08H00 – 16H00
Area affected:
- Malabar area
- Helenvale Extension
- Malabar Extension
- Gelvandale (except
Parkside and Gelvan Park)
Shutdown 2:
What: Arlington substation
Reason: Connect an additional two 11kV feeder panels to the substation main MV
boards
When: Thursday, 4 May 2023
Time: 08H00 – 16H00
Area affected:
- South-eastern parts of Walmer
- Walmer Heights
- Walmer Links
- Pari Park
- Lovemore Park
- Schoenmakerskop
The contact person for details regarding these shutdowns is Carel van Dyk –
041 392 4356.
Published: 20 Mar 2023,
Resolved: 14 Apr 2023 RESOLVED
Humewood substation shutdown
When: Thursday, 23 March 2023
Time: 08H00 – 17H00
Reason: Upgrading / Conversion of 6.6kV cables to 11kV cables
From Humewood Main sub the following subs will be affected (Humewood area):
Pendennis, San Remo, Granten heights, Elmdor, San Antonio, Mutualhof, Elizabeth Hotel, Lelani, Cathcart mini, Marshall, Palladium Mini, Driftsands Mini, Pommern, Perrot, Humerail, Paxton, Farie.
Contact person for details regarding this shutdown is Viwe Lusawana – 041 392 4164.
Published: 14 Feb 2023,
Resolved: 13 Mar 2023 RESOLVED
ELECTRICITY UPDATE
Due to a cable fault between William and Bernard Roads in Lorraine, Group 13 residents are now falling under Group 16.
The following substations from Group 13 are now under Group 16:
Bernard substation
Stockton substation
Saddlewoods substation
Hilltops substation
Monterey Lane Mini substation
Lovemore Lake substation
Cyril Road West substation
Cyril Mini substation
Gladys Mini substation
Monterey Mini substation
Maddison Park substation
Internal Mini substation
McCollum substation
Botha Mini substation
Phillis Road substation
Gladys substation
Marcia substation
Published: 12 Feb 2023,
Resolved: 20 Feb 2023 RESOLVED
MONDAY, 13 FEBRUARY 2023.
STAGE 3.
00H00-02H30: Group 17,3,8
02H00-04H30: Group 18,4,9
04H00-06H30: Group 19,5,10
06H00-08H30: Group 1,6,11
08H00-10H30: Group 2,7,12
10H00-12H30: Group 3,8,13
12H00-14H30: Group 4,9,14
14H00-16H30: Group 5,10,15
STAGE 4.
16H00-18H30: Group 6,11,16,2
18H00-20H30: Group 7,12,17,3
20H00-22H30: Group 8,13,18,4
22H00-00H30: Group 9,14,19,5
...SEE MORE RESOLVED ALERTS