Notice Board:

Please note:

Measures have been put in place to resolve the connectivity problems experienced by the NMBM which has affected the payments to service providers for the last couple of days. Payments will thus proceed as normal as from Wednesday, 13 November 2019. 

  NMBM Services Directory (I)

CATEGORY DESCRIPTION PORT ELIZABETH UITENHAGE DESPATCH
IPTS IPTS Contact centre Agent 1 - 041 506 7502
Email: tocagent1@mandelametro.gov.za



Agent 2 - 041 506 7503
Email: tocagent2@mandelametro.gov.za



Agent 3 - 041 506 7667
Email: tocagent3@mandelametro.gov.za
IVR (Interactive Voice Response) System Account Balance Enquiry 041 506 5533 041 506 5533 041 506 5533
IVR (Interactive Voice Response) System Account Payment (Pay-by-Phone) 041 506 5524 041 506 5524 041 506 5524
IVR (Interactive Voice Response) System Electricity Prepayment Purchase 041 506 5524 041 506 5524 041 506 5524
IVR (Interactive Voice Response) System Change of Postal Address 041 506 5520 041 506 5520 041 506 5520
IVR (Interactive Voice Response) System Voluntary Meter Reading 041 506 5528 041 506 5528 041 506 5528
IVR (Interactive Voice Response) System Copy of Latest Statement 041 506 5537 041 506 5537 041 506 5537
IVR (Interactive Voice Response) System Reporting of Alleged Theft, Fraudulent Activity or Damage to Municipal Property 041 506 5522 041 506 5522 041 506 5522
IVR (Interactive Voice Response) System SMS Services 31151 31151 31151